Get in Touch With Us
Have a question, a suggestion, or something you'd like us to look into? We're here to help. Whether you've spotted something that needs updating, want to share feedback on our content, or simply need a hand finding the right information, reaching out is straightforward.
We read every message we receive. Response times vary depending on volume, but we aim to reply within two working days. If your query is detailed, the more context you give us upfront, the faster we can give you a useful answer.
When to Contact Us
There are plenty of reasons people get in touch, and all of them are welcome. Here are some of the most common:
- You've found information on the site that looks outdated or incorrect
- You'd like to suggest a topic or area we haven't covered yet
- You have a general question about something you've read
- You want to flag a technical issue with the website
- You're interested in working with us in some capacity
We take accuracy seriously. If something on the site doesn't look right to you, please do flag it — we'd rather know and fix it than leave misleading information sitting there.
How to Reach Us
The best way to get in touch is by email. It keeps things organised on both ends and means nothing gets lost in a chat window or comment thread.
Send your message to: [email protected]
Please include a clear subject line so we can route your message to the right person quickly. If you're writing about a specific page or piece of content, a link or the page title helps enormously.
A Note on Response Times
We're a small, focused team. We don't operate a 24-hour support desk, and we don't use automated replies. When you hear back from us, it'll be a real person who has actually read what you wrote.
We're typically available Monday to Friday. Messages sent over the weekend will be picked up at the start of the following week.
Responsible Use of This Contact Channel
This contact address is for genuine enquiries related to the site and its content. We're not able to respond to unsolicited bulk emails or unrelated commercial approaches.
We look forward to hearing from you.